The AI Paradox: Why Your Smartest Investment Might Be Breaking Your People
Annie Johnson Annie Johnson

The AI Paradox: Why Your Smartest Investment Might Be Breaking Your People

We were sold a story that AI would free knowledge workers from the mundane. Admin, scheduling, first drafts, data crunching. And in some ways it has. But zoom out from the dashboards and look at the actual humans. There's something off. A jittery energy. Forced optimism covering over something nobody wants to name.

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What human in the loop actually means
Annie Johnson Annie Johnson

What human in the loop actually means

"Human in the loop" doesn't mean reviewing AI outputs. Research reveals five ways AI distorts judgment that most review processes miss — and what real oversight looks like.

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